MAYFEYR is a luxury shopping platform designed to bring you a curated selection of in-season and iconic products at exceptional value. We are headquartered in Singapore and cater to luxury shoppers both locally and internationally.

We redefine luxury shopping by combining exceptional value, unparalleled convenience, and a curated selection of in-season products tailored to your lifestyle.

Our customer care team is always ready to assist with any questions or concerns. Feel free to reach out to us at care@mayfeyr.com—we’re happy to help!

Yes, all our items are brand new and of the highest quality, ensuring you receive products in perfect condition. Each item comes with its original packaging - including any dust bags, care cards, or accessories that are provided by the brand.

We’ve carefully curated a selection of over 50 well-known brands to delight our customers. You can explore all available brands by visiting Brand list Page. Be sure to check back often for the latest updates.

Absolutely. Authenticity is at the heart of everything we do, and we guarantee that all our products are genuine. We source directly from trusted luxury suppliers in Europe, and every item undergoes rigorous authenticity checks by our expert team. When you shop with MAYFEYR, you can be confident that you’re receiving only 100% authentic luxury goods.

No, MAYFEYR focuses on offering in-season and recent-season products that are highly relevant to our market, sourced directly from trusted suppliers in Europe. While it’s rare, some items may also be available at outlets, but our priority is on curating premium selections for our customers.

By sourcing directly from trusted European suppliers and streamlining our operations, we pass on the savings to you. This approach lets us offer exceptional prices without compromising quality or service.

Of course. We feature verified customer reviews on Trustpilot, so you can hear directly from others about their Mayfeyr experience. You can view our reviews on Mayfeyr Trustpilot page.

You don’t need an account to shop with us—you can check out as a guest. However, we recommend creating an account for a smoother shopping experience. With an account, you can easily track your purchases, save your preferences, and enjoy exclusive offers tailored just for you.

It’s quick and simple. Just click on the login icon, enter your email address, and we’ll send you a secure login code each time you access your account. No passwords to remember—shopping made effortless.

We accept a variety of payment options to make your shopping experience seamless, including all major credit and debit cards, PayPal, PayNow, and GrabPay.

Yes, we do. We believe luxury should be accessible and stress-free. That’s why we offer interest-free installment plans. Currently, 0% installment payments are available for UOB cardholders with a minimum transaction of SGD $500. It’s a convenient way to bring home your dream piece with ease.

We understand that plans can change. You can cancel your order within 24 hours without any fees. After this window, a cancellation fee of SGD $25 will apply to cover processing costs. Please note that once your order has shipped from our European warehouse, cancellations are no longer possible.

Yes, all orders in Singapore and Hong Kong include shipping, taxes, and duties, so you can enjoy a seamless checkout experience with no hidden costs.

We know you’re excited to receive your new piece! We aim to deliver within 4 - 6 business days, ensuring your order arrives promptly.

Yes, shipping charges are calculated at checkout. The good news ? Shipping is free for orders above $500. If your order qualifies, the shipping fee will automatically be waived at checkout.

No, we do not ship to PO Boxes to ensure secure and reliable delivery of your order.

Yes. We’ll send you tracking details or updates as soon as your order ships, so you can monitor its journey to your doorstep in real time.

Yes, we accommodate bulk orders through our B2B department. If you’re interested in placing a bulk order for your business, contact us at partners@mayfeyr.com, and we’ll be happy to assist.

We want you to shop with confidence, knowing that if something isn’t quite right, you can return it. Mayfeyr offers a hassle-free return policy on eligible items because we want you to love every item you purchase.

You have 7 days from the date you receive your item to initiate a return. To be eligible, your item must meet these conditions:

New and Unused: Items must be in their original condition, with all tags and packaging intact. The tags must remain attached and uncut, and the item should be free from any signs of wear, damage, or alterations.

Complete: All accompanying accessories, manuals, and gifts must be returned in their original state and packaging.

As our products are imported directly from Europe, we are unable to offer free returns.


Return Fees:Singapore customers: A flat return fee of SGD $50 per item will apply and be deducted from your refund.

Hong Kong customers: A flat return fee of HKD $2800 per item will apply and be deducted from your refund.

International customers: Return shipping costs, duties, and taxes will be deducted from your refund.

If there is an issue with your order due to an incorrect or faulty delivery, we will offer a free return with a full refund . This includes the following

Scenarios:

Model Number: The model number differs from what is mentioned on the product page

Colour: The color differs from what was described on the product page.

Size: The wrong size was delivered (note: a 10% discrepancy in measurements is acceptable).

Defective Items: Returns are accepted for defective items after review. MAYFEYR reserves the right to determine whether a product is defective.

To start a return, follow these steps:

Click the profile icon in the store’s navigation or visit our returns page.

1. Log in to your account:
   - Enter your email address in the “Email” field and click “Continue.”
   - Check your email for a six-digit verification code, and enter it on our site.
2. Select the order and items you want to return.
3. Choose a return reason and add a note for our team.

Alternatively, you can contact our customer care team at care@mayfeyr.com with your order details, and they’ll assist you with the process.

Once we receive and verify your returned item, we’ll process your refund to the original payment method. Refunds may take up to 10 working days, depending on your payment provider’s processing times.

We don’t currently offer exchanges. If you’d like a different item, you can return your purchase for a refund and place a new order for the one you want.

Join our exclusive community by subscribing to our newsletter or following us on Instagram and Facebook. Stay updated on the latest trends, new arrivals, and members-only offers.

Our customer care team is always ready to assist with any questions or concerns. Feel free to reach out to us at care@mayfeyr.com or contact us via phone or WhatsApp at +65 8013 2323—we’re happy to help!